Emotional intelligence is your awareness of emotions O whether your own or other people's O and how you use this to in your thinking or actions. Covering a range of traits, you can be strong in some areas but low in others. People with low EI tend to be moody, unpredictable, irrational, and argumentative. By contrast, people with high EI are more positive, less stressed, productive, open and positive. They are better able to identify, understand, use, and manage their emotions in a more productive, open and positive way. This book will help you develop your Emotional Intelligence. First, take the test to find out your score across a range of emotional traits, and then use the book masterclass to develop your skills.
Part 1: What is Emotional Intelligence? 1. Making Sense of Emotional Intelligence 2. Assessing Your EI Profile Part 2: Your Emotional Intelligence Masterclass 3. Improving Your Self-Mastery 4. Enhancing Your overall Disposition 5. Increasing Your Self-Management 6. Strengthen Your Ability to Influence People 7. Boost Your Stakeholder Relationships 8. Upgrade Your People Development Capability 9. Enrich Your Empathy with Others 10. Deepen Your Credibility 11. Elevate Your Communication Skills 12. Boost Your Teams Dynamic 13. Refine Your Leadership Capability 14. Revitalise Your Approach to Change 15. Collaborate with Others More Effectively 16. Improve Your Innovation Skills
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